Head of Client Practice Support
Core
Lead a centralized global organization to increase the effectiveness, capacity, and scalability of Asset Servicing's client-facing teams through insights, governance, and operational capabilities.
Role type
Senior leadership (Head of Client Enablement)
Builds
Scalable enablement models, automation solutions, and global operating standards for client-facing teams
Domain
Financial services / Asset Servicing / Wealth Management
Required skills
Global team leadership, scalable operations management, client relationship management, data analytics, automation and AI implementation, strategic partnership, organizational development
Preferred skills
Experience with Microsoft Dynamics 365, institutional client servicing, business intelligence
Technologies
Microsoft Dynamics 365, AI, automation tools, data analytics platforms
Responsibilities
Lead a centralized Client Enablement organization, deliver capabilities and tools for client teams, oversee governance processes, provide executive reporting and business management support, drive innovation through automation and AI, build and develop a high-performing global team
Seniority
Senior, hands-on IC with strategic leadership scope
