Analista Administrativo(a) PSP
Core
Administrative analyst supporting Patient Support Programs (PSP) by managing patient journeys, validating operational data, and ensuring process compliance.
Role type
Administrative Analyst (Healthcare Operations)
Builds
Operational controls and patient journey tracking for Patient Support Programs
Domain
Healthcare / Life Sciences
Deliverable
dashboards & analysis
Required skills
Health degree (Nursing, Pharmacy, Biomedicine), Administrative operations, Excel, Data validation, Process monitoring, Compliance knowledge (Pharmacovigilance, LGPD)
Preferred skills
Analytical profile, Attention to detail, Empathy, Teamwork
Responsibilities
Provide active and receptive support to program participants; Guide patients through operational flows and service usage; Monitor patient journey and process execution; Analyze, validate, and register information in internal systems; Monitor documentation, eligibility, and adherence; Ensure integrity of attendance records; Develop operational controls and support indicator analysis; Identify inconsistencies and resolve administrative/operational pending items; Interact with patients, health professionals, and internal teams; Ensure compliance with SOPs, pharmacovigilance, and LGPD; Support continuous improvement initiatives.
