Veterinary Customer Services Representative – 3rd Shift
Core
Front-line client services specialist supporting clients, customers, clinicians, and care-giving colleagues in a veterinary medical center.
Role type
Customer service representative (veterinary)
Builds
Front-line client services
Domain
Veterinary healthcare
Deliverable
client delivery
Required skills
Customer service, medical terminology, office practices, procedures, money handling, computer systems operation, electronic medical records
Preferred skills
Insurance verification, veterinary practice customer services
Responsibilities
Responding to routine, complex, and medical emergency situations; answering and directing internal and external calls; creating accurate day-to-day admitting information; resolving routine and complex situations using established customer service principles; maintaining safe and accurate money handling practices.
Seniority
Individual contributor
