Reservations Officer
Core
Financial clearance and pre-admission authorization for inpatient and day-case patients to ensure seamless hospital admissions and revenue protection.
Role type
Administrative Reservations Officer
Builds
Admitted care service for inpatient and day-case patients
Domain
Healthcare / Hospital Operations
Deliverable
client delivery
Required skills
Financial clearance processes, Insurance authorization, Patient communication, Data entry, Microsoft Office, Prioritization
Preferred skills
Meditech system experience, Hospital administration background
Responsibilities
Obtain pre-admission insurance authorization and verify coverage details; Confirm self-pay patient payments and financial clearance before treatment; Manage requests for extended length of stay and secure additional approvals; Record authorization numbers and treatment details in the hospital system; Liaise with patients, consultants, insurers, and hospital teams regarding financial status; Conduct pre-admission checks and courtesy calls.
Seniority
Individual Contributor
