Title Operations Manager
Core
Leading a team to ensure vehicle titles are received, underwritten according to regional/state requirements, and processed efficiently.
Role type
Title Operations Manager
Builds
Operational efficiency in vehicle title processing
Domain
Automotive finance and vehicle servicing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team supervision, performance metrics tracking, coaching and mentorship, recruitment and onboarding, process improvement, data entry
Preferred skills
Automotive titles experience
Technologies
Data entry systems
Responsibilities
Supervise and direct a team of 10–12 Title Coordinators; Act as the primary escalation point for complex title-related inquiries; Track and evaluate team performance metrics; Provide regular coaching, mentorship, and feedback; Analyze and report auction and title vendor trends; Conduct ongoing training; Manage recruitment, hiring, and onboarding; Guide the team through organizational changes and process improvements
Seniority
Manager, hands-on leadership
