Service Operations Coordinator
Core
Analyze service contracts for new business, validate onboarding data, and drive operational efficiencies to improve first-year business performance.
Role type
Service Operations Coordinator
Builds
Operational service strategies for newly onboarded business
Domain
Healthcare / Medical Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
project management, complex data analysis, business operations, data validation, contract review, cross-functional collaboration
Preferred skills
clinical engineering knowledge, medical technology knowledge, healthcare support services knowledge, advanced Excel, Access, Microsoft Office, contractual practices knowledge, financial practices knowledge
Technologies
Excel, Access, Microsoft Office
Responsibilities
Support service strategy analysis of service contracts from potential new business, review service contracts to validate data entered during onboarding, coordinate with Field Operations and OEMs to collect/correct equipment inventory data, track newly executed service contracts, assist with review of service contract invoice discrepancies, plan and organize team meetings, prepare documentation for projects and meetings
Seniority
Mid-level, hands-on IC