AV Technology & Media Support Specialist
Core
Provide first-line technical and instructional support for AV equipment, educational software, and virtual events in law school classrooms and administrative operations.
Role type
AV Technology & Media Support Specialist
Builds
Supports in-person and virtual learning environments, manages classroom video capture, and facilitates law school events.
Domain
Higher Education / Audio-Visual Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
AV equipment installation and maintenance, Zoom and virtual event coordination, video capture and editing, survey and form platform administration, user training on classroom technology, vendor research and bid management, Crestron and Extron product configuration, DANTE workflow configuration, audio mixing and video switching, network protocols and cabling knowledge.
Preferred skills
Law school or higher education experience, Echo360 classroom capture experience, Appointlink SeatGen administration, complex event AV coordination.
Technologies
Zoom, Qualtrics, Poll Everywhere, SuperSaaS, Microsoft Office Suite, Appointlink SeatGen, Crestron, Extron, Echo360, Appointlink SeatGen, DANTE, SuperSaaS, SignUp Genius.
Responsibilities
Install, configure, and maintain AV equipment including projectors, sound systems, and smart boards; conduct preventive maintenance and troubleshoot equipment malfunctions; manage AV inventory and maintenance records; archive and maintain class recordings; set up and operate audio/visual equipment for live campus events; coordinate and support Zoom Webinars and virtual events; administer and provide Level 2 support for Appointlink SeatGen; research and evaluate AV vendors for upgrades; train faculty and staff on classroom technology and software; manage Qualtrics user accounts and survey design; create and manage web-based forms and surveys; supervise student workers in AV processes.
Seniority
Mid-level, hands-on IC
