Police Dispatcher
Core
Public safety communications, intelligence gathering, and emergency management operations at a 24/7 Communications Center.
Role type
Police Dispatcher
Builds
Emergency response coordination and public safety intelligence dissemination
Domain
Public Safety / Law Enforcement
Deliverable
client delivery
Required skills
Multi-tasking, prioritization, rapid information synthesis, calm decision-making under stress, verbal communication, computer literacy, typing, interpersonal skills, discretion with confidential information
Preferred skills
Dispatch or law enforcement experience, call-taking experience, higher education setting experience
Technologies
Computer systems, radio traffic, security cameras, fire alarms, access control systems
Responsibilities
Receive emergency and non-emergency calls, determine nature/location/priority of requests, dispatch appropriate resources, enter/update/retrieve information from computer systems, disseminate mass emergency alerts, monitor radio traffic and security systems, provide victim resources, research and analyze public safety intelligence
Seniority
Entry-level to Mid-level, essential personnel