Clinical Triage Specialist (RN)- Gastroenterology & Colon and Rectal Surgery (PA & NJ Residents Only)
Core
Deliver clinical triage and patient support via phone and electronic messages for gastroenterology and colon/rectal surgery practices.
Role type
Clinical Triage Specialist (RN)
Builds
Patient care pathways and appointment scheduling
Domain
Healthcare / Gastroenterology & Colon and Rectal Surgery
Deliverable
client delivery
Required skills
Nursing judgment, clinical assessment, protocol adherence, electronic health record management, patient communication, prioritization, documentation, resource utilization
Preferred skills
Experience in physician office, home health, critical care, or emergency room
Technologies
Electronic health record systems
Responsibilities
Answer and prioritize clinical triage calls; assess symptoms and provide triage advice using nursing protocols; verify patient demographics and update EHR; manage escalated electronic patient messages; coordinate services and schedule appointments; document assessments and advice; partner with clinical teams on medication refills and scheduling.
Seniority
Mid-level, hands-on IC
