Clinical Triage Specialist RN, Eves, Nights, Weekends - PA/NJ residents only
Core
A Registered Nurse providing clinical triage and support via phone and electronic messages to patients and Access Center team members.
Role type
Clinical Triage Specialist RN
Builds
Patient care pathways and clinical advice
Domain
Healthcare / Telehealth
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
nursing judgment, clinical assessment, protocol adherence, electronic health record management, patient communication, prioritization, documentation, scheduling, referral coordination
Preferred skills
experience in physician office, home health, critical care, or emergency room
Technologies
electronic health record systems
Responsibilities
Answer and prioritize clinical triage calls, assess caller symptoms using nursing protocols, verify patient demographics, document assessments and advice, manage escalated electronic patient messages, coordinate services and referrals, partner with clinical teams on medication refills and scheduling
Seniority
Mid-level, hands-on IC