Director of Student Services - Arlington Campus
Core
Primary point of contact and leader for student services, programming, and strategic planning at the Northeastern University Arlington campus to ensure high-quality student experiences and retention.
Role type
Director of Student Services
Builds
Campus student experience strategies, engagement plans, and a portfolio of services and programming for students.
Domain
Higher Education / Student Affairs
Deliverable
product features
Required skills
Strategic planning, student retention management, program development, data analysis, stakeholder collaboration, event management, compliance management, resource management, communication strategy, team leadership
Preferred skills
Experience with accreditation standards, DEIB initiatives, global university systems, student ambassador program management, career services integration
Technologies
SharePoint, data systems
Responsibilities
Partner with Associate Dean on strategic planning and student experience goals; manage and expand student services and resources portfolio; develop and deliver student programming including orientations and signature events; analyze student surveys to identify trends and strategic recommendations; manage student data and coordinate with Registrar's Office; oversee student ambassador programs and interest groups.
Seniority
Director, strategic leadership & operational management