Supervisor, Application & Software Engineering (ServiceNow Development)
Core
Oversees and guides the development of functionality within assigned domains, products, or services in application development that impact future business capabilities.
Role type
Senior IC application development supervisor (ServiceNow)
Builds
Complex, integrated systems and architectures for business units
Domain
Healthcare technology / Enterprise application development
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow platform development, JavaScript frameworks, SQL, database modeling, application server management, agile methodologies, system testing, team performance management, architectural oversight, SDLC governance
Preferred skills
Scoped applications experience, AI solutions implementation, AI-assisted development best practices
Technologies
ServiceNow, JavaScript, SQL
Responsibilities
Leads and supervises the application development process and underlying frameworks; Oversees and reviews application design to ensure technical and architectural alignment; Coordinates and prioritizes development efforts across multiple platforms and teams; Partners with QA leadership to ensure testing quality, coverage, and efficiency; Establishes and enforces framework and software standards; Evaluates development processes and implements strategies to enhance team performance; Plans and directs upgrades, migrations, optimizations, and new implementations; Monitors and evaluates team code quality; Provides escalation-level support for complex technical issues; Leads root-cause analysis of high-impact systems problems; Provides mentorship, coaching, and performance feedback to engineering team members.
Seniority
Senior, hands-on IC with team leadership
