Community Health Worker
Core
Coordinate care for members by engaging in various settings (hospital, home, community) to establish relationships, accompany members to appointments, and manage logistics like transportation and childcare.
Role type
Community Health Worker (Care Coordination)
Builds
Individualized care plans and member support services
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Care coordination, eligibility verification, health education, cultural sensitivity, conflict resolution, process improvement, documentation, stakeholder engagement
Preferred skills
Community Health Worker Certification, 2+ years experience with at-risk populations, valid driver's license with insurance
Technologies
Microsoft Office (Outlook, Word, Excel)
Responsibilities
Engage with members in diverse settings to build professional relationships; accompany members to appointments and social service encounters; coordinate logistics including reminders, transportation, and childcare; verify eligibility and health status; contribute to assessments and develop individualized care plans; identify and manage barriers to care goals; provide health education and wellness materials; evaluate member satisfaction; maintain documentation per protocols; travel regularly to conduct member, provider, and community visits.
Seniority
Entry to Mid-level, hands-on IC