Field Service Engineer - Chicago, IL
Core
Provide exceptional customer experience and support for automated and AI-enabled life sciences, diagnostics, and biotechnology equipment in the Northwest US.
Role type
Field Service Engineer
Builds
Automated and AI-enabled technology for life science research
Domain
Life sciences, diagnostics, biotechnology
Deliverable
physical/clinical work
Required skills
Advanced troubleshooting, problem-solving, repair skills, attention to detail, communication
Preferred skills
Customer-facing experience, managing diverse product portfolio
Responsibilities
Proactively manage customer accounts, propose process improvements, manage a diverse technical product portfolio
Seniority
Entry to Mid-level, hands-on IC
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