Field Service Engineer
Core
Field Service Engineer performing preventative maintenance, repairs, fault analysis, upgrades, and on-site installation of imaging solutions for cancer diagnostics and pathology devices.
Role type
Field Service Engineer (Medical Devices/Imaging)
Builds
Imaging Solutions (network configuration, installation, maintenance)
Domain
Life Sciences / Diagnostics / Biotechnology / Medical Devices
Required skills
Field Service Engineering, IT and networking, Medical device support, Pathology device knowledge, Salesforce reporting, Stock management, Technical problem-solving, Independent learning
Preferred skills
Mechanical or Electronic background, Sales support experience, Customer training
Technologies
Imaging Solutions, Network configuration, Salesforce
Responsibilities
Visit customers for preventative maintenance, repairs, fault analysis, and upgrades; Perform on-site installation and network configuration of Imaging Solutions; Deliver accurate reporting and documentation via Salesforce; Collaborate with product specialists and sales teams for training and demonstrations; Provide technical feedback to improve solution reliability.
Seniority
Mid-level, hands-on IC