QA Coordinator, Customer Complaints (f/d/m)
Core
Handle customer complaints according to procedure and participate in optimizing customer complaint processes to ensure regulatory compliance.
Role type
QA Coordinator (Customer Complaints)
Builds
Optimized customer complaint handling processes
Domain
Life sciences, diagnostics, and biotechnology
Deliverable
client delivery
Required skills
MS Office (especially Excel), English (B2 verbal and written), audit support
Preferred skills
Knowledge of ISO 13485, IVD, MD directive, FDA legislation, CRM software
Responsibilities
Handle customer complaints according to procedure, Participate in optimization of current customer complaint processes, Support the organization during audits
Seniority
Individual Contributor
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