Field Service Engineer - 80% Field Travel - Territory, Chattanooga, TN (necessity to reside within territory, or ability to relocate)
Core
Field Service Engineer responsible for troubleshooting, installation, preventative maintenance, and service repair of Beckman Coulter clinical diagnostics equipment (Clinical Chemistry, Immunoassay Platforms, Laboratory Automation Systems) for customers in a specific geographic territory.
Role type
Field Service Engineer (Technical Support)
Builds
Reliable diagnostic laboratory systems for hospitals, reference labs, and physician offices
Domain
Life Sciences / Clinical Diagnostics / Biotechnology
Required skills
Mechanical/electromechanical/electronic equipment troubleshooting, installation, preventative maintenance, service repair, technical training, customer service, business system utilization (OBI, Salesforce, SharePoint), physical lifting and mobility
Preferred skills
Advanced troubleshooting, validation, modifications, stakeholder relationship management, biomedical or engineering technical college major
Technologies
OBI, Salesforce, SharePoint, Clinical Chemistry Systems, Immunoassay Platforms, Laboratory Automation Systems
Responsibilities
Handle troubleshooting, installation, preventative maintenance, and service repair of Beckman Coulter equipment; maintain accurate customer service logs and internal service records; order repair parts; adhere to cycle times; provide technical training to customers and newer engineers.
Seniority
Entry-level to Mid-level, hands-on IC