Customer Engineer (iTeam)
Core
Field Service Engineer serving as direct liaison to install, maintain, and upgrade semiconductor equipment for customers.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor manufacturing equipment (electrical, vacuum, mechanical, plasma, hydraulic, gas systems)
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
Reading electrical and mechanical schematics, Basic diagnostic techniques, Preventative and corrective maintenance, Pneumatics, hydraulics, electronics, vacuum, or thermodynamics, Hand tools and digital multimeters, Customer communication, Travel (up to 75%)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Apply basic diagnostic techniques to assess equipment and address technical issues; Perform preventative and corrective maintenance on various systems; Coordinate and communicate directly with customers
Seniority
Mid-level (2+ years experience)