Field Application Specialist
Core
Provide pre- and post-sales application support, conduct product demonstrations, customer training, and troubleshoot technical issues for laboratory solutions in life sciences.
Role type
Field Application Specialist
Builds
Laboratory solutions integrating instruments, assays, and connectivity
Domain
Life sciences, diagnostics, biotechnology
Required skills
Scientific instrumentation installation and troubleshooting, assay integration, customer training delivery, account strategy development, database management, technical seminar presentation
Preferred skills
Immunology, genomic and cell biology, cell therapy, biopharma
Technologies
Scientific instrumentation, laboratory automation software, connectivity solutions
Responsibilities
Integrate instruments including installation, assays, and connectivity solutions into customer laboratories; Develop account strategies jointly with Sales Representatives; Follow standard work for documentation and customer complaint handling; Maintain installation and customer management databases; Actively support pre-sales activities such as conduct technical seminars and presentations, technical troubleshooting, customer training, and collaborative application development
Seniority
Mid-level, hands-on IC
