Field Service Engineer
Core
Diagnose system failures, maintain life sciences equipment, and ensure customer satisfaction for diagnostics and biotechnology clients.
Role type
Field Service Engineer (Life Sciences)
Builds
Maintains and troubleshoots complex multi-symptom problems for life sciences equipment models.
Domain
Life Sciences, Diagnostics, Biotechnology
Deliverable
physical/clinical work
Required skills
Mechanical engineering, Electrical/Electronics, Bio-Chemistry, Genetic Engineering, Biology, Technical analytical skills, System level troubleshooting, Installation, Quality systems compliance
Preferred skills
Network server knowledge, Programming knowledge, Specific modality knowledge, Multimodalities knowledge
Technologies
Network server, Programming
Responsibilities
Diagnose system failures and determine cost-effective solutions, Maintain all equipment models specific to Life Sciences, Interface daily with doctors and technicians on equipment status, Assist in Account Sales visits and identify sales opportunities, Complete administration tasks including FMIs and PMS inspections documentation, Participate in continuous improvement activities by identifying quality gaps
Seniority
Entry-level (Fresh graduate preferred)
