Infrastructure & Operations - AI Automation Engineer (f/m/d)
Core
Design, build, and deploy AI-powered agents and intelligent automations to proactively improve the reliability, speed, and efficiency of global IT Infrastructure & Operations services.
Role type
Senior IC AI Automation Engineer (Infrastructure & Operations)
Builds
Production-grade AI agents and automations for incident auto-triage, change request routing, self-service provisioning, proactive alerting, and KPI/metric auto-generation.
Domain
Life sciences, diagnostics, and biotechnology IT operations
Deliverable
production ML models
Required skills
AI agent design, prompt engineering, Microsoft Copilot Studio, Power Automate, Azure AI services, PowerShell, Python, workflow mapping, toil quantification, AI governance compliance, metrics tracking
Preferred skills
AIOps, observability platforms, infrastructure-as-code, DevOps/CI-CD pipelines, regulated industry experience (GxP, SOX), Microsoft AI certifications
Technologies
Microsoft Copilot Studio, Power Automate, Azure AI services, Azure OpenAI, LangChain, Datadog, Azure Monitor, Splunk, Terraform, Bicep
Responsibilities
Design and deploy AI agents for operational use cases; identify and prioritize automation opportunities across I&O pillars; develop self-healing operations capabilities; create reusable AI patterns and templates; upskill infrastructure engineers on AI tools; measure and report automation impact; partner with Security and Compliance teams.
Seniority
Senior, hands-on IC
