Manager Global Service Engineering CIBP
Core
Leading a team of service readiness engineers to ensure service readiness and high-quality deliverables for Cell & Gene Therapy, Biacore, Imager, and Palltronics product portfolios across New Product Development and Lifecycle Management.
Role type
Manager, Global Service Readiness Engineering
Builds
Service readiness for high-revenue bioprocess, chromatography, and analytical instruments
Domain
Life sciences, diagnostics, and biotechnology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and development, Service engineering expertise, New Product Development (NPD) management, Lifecycle Management (LCM) execution, Subject Matter Expertise on service aspects, Quality management systems knowledge
Preferred skills
PDM/PLM systems experience, Danaher Business System familiarity, Field service experience with bioprocess or chromatography instruments
Technologies
Magic, Windchill, ISO 13485, GMP/GxP, Veeva QMS
Responsibilities
Lead and develop a team of service readiness engineers, Oversee and prioritize daily operations of the CIBP engineering team, Drive service readiness in NPD projects, Manage lifecycle activities including service documentation and engineering change orders, Act as Subject Matter Expert on all service aspects relating to the assigned product portfolio
Seniority
Manager, hands-on IC with people leadership