Field Service Engineer - Ann Arbor, MI
Core
Field Service Engineer providing daily service support, repair, installation, and maintenance of Beckman Coulter Life Sciences equipment at customer sites.
Role type
Field Service Engineer
Builds
Service agreements and equipment uptime for life sciences researchers
Domain
Life Sciences / Healthcare Equipment
Deliverable
physical/clinical work
Required skills
Equipment repair, installation, preventive maintenance, pricing service agreements, lead generation, KPI management, adaptability, physical lifting (up to 50lb)
Preferred skills
None stated
Technologies
Computerized service systems, DBS tools
Responsibilities
Repair, install, and maintain equipment at customer sites; close service calls in the system; drive first-time fix rates; achieve annual revenue targets; price and position service agreements; manage daily and monthly KPIs.
Seniority
Individual Contributor