Manager Automation & Clinical Software Solutions
Core
Lead and oversee a regional team of specialists to deliver end-to-end complex solution installations and transitions for clinical diagnostics automation and software systems in the EMEA region.
Role type
Manager, Automation & Clinical Software Solutions
Builds
End-to-end complex solution installations and customer Go-Lives for clinical diagnostics systems
Domain
Life sciences, diagnostics, biotechnology, clinical IT
Deliverable
client delivery
Required skills
Team leadership and mentorship, resource allocation and workload distribution, project management, process development and documentation, performance metrics analysis, cross-functional partnership
Preferred skills
Experience with multicultural distributed teams, familiarity with security frameworks (ISO 27001), knowledge of EMEA data/privacy regulations (GDPR)
Technologies
Automation systems, clinical software, networking, data migration tools
Responsibilities
Lead, mentor, and develop a team of Specialists across Hardware, Application Workflow, and Clinical IT domains; Plan and monitor resource allocation and workload distribution; Drive customer satisfaction by guaranteeing a smooth installation experience and effective Go-Live; Develop and maintain installation processes, documentation, and best practices; Track performance metrics, analyze operational data, and implement improvement initiatives; Partner with Sales, Project Management, Local Service, and Local Application Specialists
Seniority
Manager, hands-on leadership
