Director of Technical Implementation, EMEA
Core
Leading and transforming the regional technical delivery organization into a scalable, high-performing function for InterSystems EHR and HealthShare solutions across EMEA.
Role type
Director of Technical Implementation
Builds
Unified operating model for technical delivery across EMEA
Domain
Healthcare IT / Enterprise Software Implementation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Technical delivery leadership, multi-country program management, healthcare IT domain expertise, technical architecture and integration knowledge, resource management and forecasting, organizational transformation, stakeholder management, partner ecosystem management, strategic planning
Preferred skills
AI-driven methodology adoption (ARIES), automation and standardization expertise
Technologies
ARIES (AI-powered methodology)
Responsibilities
Lead and unify all Technical Implementation teams across EMEA under a single functional structure; Define and enforce technical implementation best practices, governance, and quality frameworks; Drive cross-country collaboration and resource optimization; Own regional technical capacity planning, forecasting, and utilization; Oversee partner strategy and execution; Embed and scale the AI-powered ARIES methodology; Establish and monitor KPIs related to delivery quality and efficiency; Support country Professional Services Directors in achieving project success; Act as a senior stakeholder in customer engagements; Lead continuous improvement initiatives including reusable assets and automation.
Seniority
Director, strategic leadership & operational transformation
