Hybrid Primary Care Triage Registered Nurse (RN) - Massachusetts ONLY
Core
Performs telephonic clinical triage, care coordination, and health information services as a primary liaison for the primary care team.
Role type
Primary Care Triage Registered Nurse
Builds
Care coordination workflows, appointment schedules, and patient follow-up plans
Domain
Healthcare / Primary Care / Care Management
Deliverable
client delivery
Required skills
Clinical assessment, Triage protocols, Nursing judgment, Care coordination, Telephonic communication, Chronic disease management, Lab order management, Vaccination logistics
Preferred skills
Bachelor's degree in nursing, Experience with complex medical/behavioral health/social needs
Technologies
Telehealth platforms (video, chat), Electronic Health Records (implied)
Responsibilities
Evaluate and assess patient health needs using triage protocols, Coordinate appointments and referrals, Provide telephonic education on chronic disease management, Communicate lab results and medical advice, Follow up on inpatient and ED care, Assist with vaccination efforts and lab orders
Seniority
Mid-level, hands-on IC
