Technical Writer
Core
Authoring and publishing technical documentation for Alteryx software products to enable customers to use and configure the platform.
Role type
Technical Writer (Software/SaaS)
Builds
Help articles, release notes, examples, and HTML5 documentation outputs published via Paligo CMS and AWS.
Domain
Data automation and AI software (Alteryx)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing for software/SaaS, American English writing, translating complex technical details, cross-functional collaboration, project planning and tracking, AI-assisted workflow usage
Preferred skills
Experience with Paligo CMS, AWS publishing, Jira, Confluence, GitLab, localization coordination
Technologies
Paligo CMS, AWS, Jira, Confluence, GitLab
Responsibilities
Write help articles, release notes, and examples; manage content generation, testing, and publishing workflows; participate in peer review and style/standards processes; collaborate with engineering, product, UX, and localization teams; utilize AI tools to improve drafting efficiency
Seniority
Mid-level (2+ years experience)