Senior Technical Writer
Core
Create and maintain curated documentation for Clearwater's AI-enabled FinTech product set for clients and employees.
Role type
Senior Technical Writer (FinTech)
Builds
Documentation for SaaS releases and knowledge base
Domain
Financial Technology (FinTech) + AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Technical writing, editorial judgment, AI tool integration, Jira, stakeholder management, content pipeline management, mentoring
Preferred skills
FinTech industry knowledge, Atlassian platform (Confluence/Jira), design/graphics/video tools (Figma, SnagIt, Canva, Loom, Adobe), UI/UX writing, Markdown/HTML/CSS, code structure familiarity (Java/Python), APIs, CLIs, IDEs, GitLab
Responsibilities
Document complex financial technology products for external and internal audiences; Draft content in iterative sessions with SMEs; Use AI tools to accelerate drafting and editing; Maintain and evolve the knowledge base, style, taxonomy, and templating; Contribute to team improvements in AI features, design strategy, and video library; Manage content pipeline through Jira; Mentor junior writers
Seniority
Senior, hands-on IC with mentoring responsibilities