S&M / Ops Support Intern
Core
First-tier IT support and operations specialist handling hardware setup, software troubleshooting, and inventory management for employees.
Role type
Help Desk Technician / IT Operations Support
Builds
IT systems, workstations, and inventory organization
Domain
Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Intune administration, JAMF administration, Azure Active Directory, Windows OS, macOS, Linux CLI/scripting, network fundamentals, hardware troubleshooting, inventory management, workstation assembly
Preferred skills
CompTIA A+ certification, Microsoft IT Support certification, Apple Support certification, mechanical aptitude
Technologies
Intune, JAMF, Azure AD, Windows, macOS, Linux
Responsibilities
Provide first-tier IT support for hardware and software issues, assemble workstations and install IT equipment, manage inventory and organize items, troubleshoot escalated incidents, assist new hires with setup and tools, maintain documentation for IT procedures
Seniority
Entry-level / Intern