Sr. Program Manager
Core
Lead large, complex client implementations for Clearwater's cloud-native investment management platform across the DACH region, managing scope, plans, and delivery from onboarding to handover.
Role type
Senior Programme Manager (Client Implementation)
Builds
Production SaaS platform implementations for investment management clients
Domain
Financial services / Asset management / Fintech
Deliverable
Production ML models | product features | dashboards & analysis | client delivery
Required skills
Programme management, multi-million dollar project delivery, financial services domain knowledge, software implementation in asset management/insurance, stakeholder management, budget management, resource allocation, project metrics tracking, client relationship management, SaaS platform familiarity, project management tools (JIRA, Excel, Clarizen, Salesforce), German and English fluency
Preferred skills
Multi-location implementation experience, continuous service improvement identification
Technologies
JIRA, Excel, Clarizen, Salesforce
Responsibilities
Create and manage detailed project plans for assigned portfolio; Coordinate internal, client, and third-party resources across workstreams; Generate weekly status reports and hold meetings with clients and teams; Lead steering committee meetings with C-level decision makers; Handle project commercials including revenue recognition and unbilled bookings; Manage and report on resource allocation; Own project metrics like utilisation and go-live adherence; Act as trusted client relationship manager; Facilitate transition to steady-state servicing team; Oversee multiple simultaneous implementations
Seniority
Senior, hands-on IC
