Sr Specialist, Quotes and Order Management
Core
Validates service milestones to track project progress and trigger billing/invoicing for Samsung's enterprise solutions and networks projects.
Role type
Senior Specialist, Quotes and Order Management
Builds
Service delivery workflows and billing processes for enterprise customers
Domain
Telecommunications / Enterprise Networks
Required skills
SAP, Ariba, OneVizion, SPMS, data consolidation, root cause analysis, process automation, milestone tracking, revenue recognition, cost allocation, Microsoft Excel
Preferred skills
Telecommunications industry experience
Technologies
SAP, Ariba, OneVizion, SPMS, Microsoft Excel
Responsibilities
Generate weekly/monthly operations progress reporting including milestone tracking and revenue status; Validate services milestones against contacts and SOWs with internal and external stakeholders; Interface with account teams and customers to ensure proper billing and invoicing; Coordinate order management activities to ensure adherence to SEA and customer requirements; Support process improvement by implementing new workflows and automation logic; Provide data analysis and reporting to management on services operations progress.
Seniority
Senior, hands-on IC
