Manager, Online Business Management (Korean Speaking)
Core
Online Business strategist and project manager driving sales growth and customer experience for Samsung Thailand's online business across Samsung.com, Pureplayer, and 3PD.
Role type
Manager, Online Business Management
Builds
Direct-to-consumer e-commerce solutions and optimized user experiences for Samsung Thailand
Domain
Consumer Electronics / E-commerce / Thailand Market
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Program management, process improvement, data analysis, strategic planning, stakeholder negotiation, team leadership, cross-functional collaboration, e-commerce software implementation
Preferred skills
Thought leadership, process standardization, database query execution
Technologies
E-commerce software, access databases
Responsibilities
Drive sales growth and deliver premium customer experience at Samsung Online Store; Develop market trend understanding to forecast short, mid, and long-term business conditions; Structure strategies to support DTC e-commerce growth and optimize user experience; Create exclusive business reports with data analysis for top management; Maintain and track historical data for internal and external analysis; Utilize data and analytics to provide proactive insights and develop creative solutions; Offer thought leadership through process optimization and e-commerce software implementation; Establish relationships with cross-functional stakeholders to align on e-commerce strategy; Collaborate on strategic and tactical business plans; Partner with teams to incorporate organizational goals into e-commerce projects; Build and lead a cohesive team of internal and external personnel; Lead process standardization projects and adoption of tools to enhance sales productivity; Orchestrate online business operations to align with management decisions and Samsung guidelines; Perform ad-hoc database queries to support business needs
Seniority
Manager, hands-on leadership