Estágio em Operações de Vendas
Core
Support the commercial and Account Management team in the operational management of the client portfolio, contributing to the monitoring of the account lifecycle, organization of commercial information, and coordination of demands between Sales and internal areas.
Role type
Junior operations support for account management
Builds
Client account lifecycle management and operational coordination
Domain
B2B Sales Operations / Account Management
Deliverable
dashboards & analysis
Required skills
Account lifecycle management, contract administration, reporting preparation, cross-functional coordination, internal process documentation
Preferred skills
Fluent English
Responsibilities
Support Account Management activities for clients in Brazil, Southern Cone, and LATAM; monitor client onboarding, contract renewals, and registration changes; prepare and review usage reports and account monitoring materials; verify contractual and billing information; follow up on requests and pending items with Onboarding, Fulfillment, Finance, Collections, Pricing, Legal, Security, Product, and Engineering; support internal projects related to new accounts, product inclusion, billing adjustments, and cancellations; monitor contract expirations and payment pending situations; maintain updated internal documentation; participate in process improvement initiatives; provide administrative and operational support to Account Managers and commercial leadership.