Retail Operations Sr Manager – Samsung Branded Stores | Samsung Electronics
Core
Lead retail operations strategy and execution across an omnichannel network for Samsung branded stores, managing KPIs like sales, conversion, and NPS.
Role type
Senior Retail Operations Manager
Builds
Samsung branded retail business across 100+ points of sale
Domain
Consumer Electronics Retail
Required skills
Retail operations strategy, Omnichannel retail management, Retail analytics, Commercial negotiation, Cross-functional leadership, Distributed team management, Strategic planning, Data-driven decision making
Preferred skills
AI Platforms usage, Advanced English proficiency
Technologies
AI Platforms
Responsibilities
Lead retail operations strategy and execution across an omnichannel network; Own KPI performance including sales, conversion, NPS, and flooring achievement; Manage distributed teams while providing hands-on strategic support; Negotiate and build strategic partnerships with store owners, franchisees, and commercial stakeholders; Develop and execute collaborative campaigns with complementary brands and financial partners; Drive data-informed decision making across complex retail environments; Analyze POS performance to improve business results.
Seniority
Senior, hands-on IC