Medical Secretary l
Core
Provide essential administrative support and serve as the first point of contact for students and clients in a mental health setting.
Role type
Medical Secretary I
Builds
Administrative support for Counseling and Psychological Services
Domain
Mental health / Higher education
Deliverable
dashboards & analysis
Required skills
Electronic check-in, Appointment scheduling, Telephone triage, Confidentiality management, Client intake processing
Preferred skills
Medical/clinical office experience, Electronic records systems, High-volume telephone coverage, PHI compliance
Responsibilities
Serve as first point of contact, Electronically check-in clients, Schedule/reschedule appointments, Provide primary telephone coverage and assess call nature, Observe client behaviors and report to counselors, Follow opening/closing protocols, Support staff and projects
Seniority
Entry-level, hourly staff