Salesforce Project Manager
Core
Drive and oversee the delivery of Salesforce projects to ensure objectives are met within agreed time, cost, and quality constraints.
Role type
Senior Salesforce Project Manager
Builds
Customer experience solutions using Salesforce Service Cloud and Marketing Cloud
Domain
Marketing technology / Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce project management, Salesforce Service Cloud, Salesforce Marketing Cloud, Agile/SCRUM, Jira, solution design, estimation, risk mitigation, stakeholder communication
Preferred skills
End-to-end CRM implementation experience, team leadership, retrospective facilitation
Technologies
Salesforce, Jira
Responsibilities
Provide support in pre-sales tasks including solution design and estimation; Assign and supervise team tasks; Manage project progress to meet deadlines, scope, and budget; Facilitate change requests; Provide visibility of project progress to clients and CSM; Lead project demos and issue resolution; Monitor project documentation and quality; Lead team retrospectives; Identify up and cross-selling opportunities
Seniority
Senior, hands-on IC
