Salesforce Technical Lead
Core
Technical Lead providing solution design, estimation, and technical leadership for Salesforce implementations across client accounts.
Role type
Senior Salesforce Technical Lead
Builds
Salesforce customer experience solutions (Sales Cloud, Service Cloud, Marketing Cloud)
Domain
Marketing technology / Customer Experience Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce implementation lifecycle, Salesforce modules (Sales/Service/Marketing Cloud), Agile methodologies, technical risk management, project scope/schedule/cost control, team mentoring, technical documentation
Preferred skills
Up & Cross Selling identification, methodological improvement, community of practice thought leadership
Technologies
Salesforce.com, Sales Cloud, Service Cloud, Marketing Cloud
Responsibilities
Provide technical support and solution design for assigned accounts; Support PM/DM in technical leadership and risk detection; Ensure project progress regarding scope, schedule, and costs; Supervise effort estimations during testing; Collaborate on client demos and final technical documentation; Participate in team development and training; Identify technical up & cross-selling opportunities; Contribute to community of practice for thought leadership and mentoring.