IT Business Analyst
Core
Bridge the gap between business needs and technology solutions by identifying requirements and defining solution scope for digital products.
Role type
Business Analyst
Builds
Digital products and software solutions for global clients
Domain
Digital transformation, e-commerce, multi-channel commerce
Deliverable
product features
Required skills
Requirements elicitation, business process modelling, backlog management, stakeholder engagement, analytical problem-solving, solution scoping
Preferred skills
E-commerce platform knowledge (Salesforce Commerce Cloud, Adobe Commerce, Shopify), software architecture understanding, digital transformation experience
Technologies
Salesforce Commerce Cloud, Adobe Commerce, Magento, Shopify
Responsibilities
Gather and document business, functional, and non-functional requirements; Communicate with clients to translate needs into actionable specifications; Define project scope and business processes; Create and prioritize the business backlog; Facilitate workshops and requirements discovery; Ensure requirements traceability; Collaborate with development, UX/UI, QA, and client teams; Support process improvement and digital transformation initiatives; Provide pre-sales support including effort estimation and proposal preparation.
Seniority
Mid-level, hands-on IC