Sr. Digital / Web Platform Business Analyst
Core
Analyze business processes and translate needs into requirements for enterprise digital platforms, CMS, and web applications at Esri.
Role type
Senior Business Analyst (Digital/Web Platforms)
Builds
Scalable digital solutions, content management systems, and enterprise integrations for Esri's global customer base.
Domain
Enterprise Software / Digital Platforms / Content Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirements discovery, process modeling, stakeholder management, functional specification, Agile backlog refinement, gap analysis, workflow optimization, API integration understanding, data governance compliance
Preferred skills
AEM, headless CMS, Adobe Experience Cloud, Node.js, ServiceNow, enterprise search, Visio/Lucidchart, SAP/Salesforce integration
Technologies
AEM, Adobe Experience Platform, ServiceNow, Node.js, SAP, Salesforce, OneTrust, Visio, Lucidchart
Responsibilities
Lead requirements discovery via interviews and workshops; translate business needs into functional requirements; develop as-is and to-be process models; partner with engineering and product teams on scalable solutions; support Agile delivery and sprint ceremonies; collaborate on integration testing and UAT; define workflows for enterprise integrations; support privacy and data governance initiatives.
Seniority
Senior, hands-on IC