Technical Services Manager
Core
Manage and oversee Field Support Technicians, respond to customer technical inquiries, and align with sales to maintain and grow business.
Role type
Technical Services Manager
Builds
Field support services and customer technical solutions
Domain
Agriculture / Animal Feed Additives
Deliverable
client delivery
Required skills
Engineering degree (mechanical/electrical with controls/automation), customer relationship building, interdepartmental coordination, project execution leadership, multi-tasking, proactive support
Preferred skills
2 years field services supervision in agriculture, 5 years technical service experience in agriculture
Technologies
Controls/Automation systems
Responsibilities
Execute technical service strategies to drive business growth, develop relationships with customer technical counterparts, provide product training programs, support new product development and commercialization, train and assess team performance, mentor employees and conduct performance reviews, resolve employee issues
Seniority
Manager, hands-on leadership