Lead Director, Project Management Chief of Staff
Core
Strategic partner and operational lead for the VP of Client & Member Experience, enabling alignment and execution across Caremark's Product and Client Services teams.
Role type
Senior IC Chief of Staff (Operations & Project Management)
Builds
Operational norms, cross-functional collaboration, and special projects for the Client & Member Experience team
Domain
Healthcare / PBM / Insurance / Financial Services
Deliverable
dashboards & analysis
Required skills
Technology strategy, product/program leadership, technology operations, executive decision support, operating rhythm design, capacity and budget management, cross-functional orchestration, executive storytelling, program leadership, organizational health monitoring, decision triage
Preferred skills
MBA or master's degree, healthcare/PBM/insurance/financial services experience
Technologies
None stated
Responsibilities
Serve as trusted advisor to VP on priorities and risks; design and optimize operating rhythm for leadership meetings; manage talent strategy, headcount planning, and financial adherence; align priorities and resources across Product and Technology Operations; develop executive presentations and strategy documents; lead high-impact VP-sponsored initiatives; monitor team morale and leadership alignment; triage decisions and prepare briefing materials for complex decision-making
Seniority
Senior, hands-on IC