Telepharmacy Technician
Core
Lead a pharmacy team in a retail setting, triaging tasks, mentoring staff, and ensuring regulatory compliance while managing patient medication orders.
Role type
Lead Pharmacy Technician (Senior IC)
Builds
Patient medication orders and pharmacy operations in retail stores
Domain
Retail Pharmacy / Healthcare
Required skills
PTCB National Certification, Licensure, Customer Service, Communication, Mathematical Reasoning, Problem Resolution, Team Leadership, Training & Mentoring, Inventory Management, Regulatory Compliance
Preferred skills
Clinical knowledge, Insurance knowledge, Drug understanding
Technologies
None stated
Responsibilities
Triage pharmacy tasks and balance efficiency with accuracy; Mentor and coach new colleagues and support staff; Coordinate training and development of support staff; Assist Pharmacist with daily administration and scheduling; Resolve medication and insurance issues with customers and medical staff; Maintain patient confidentiality and follow federal/state laws (HIPAA, OSHA); Manage inventory and workflow procedures.
Seniority
Lead, hands-on IC with mentorship responsibilities
