Operations Supervisor
Core
Lead and oversee daily outbound shipping operations, ensuring accurate processing, staging, loading, and dispatch of customer orders within a distribution center.
Role type
Operations Supervisor (Distribution Center Shipping)
Builds
Outbound shipping operations and customer order fulfillment
Domain
Logistics / Supply Chain / Healthcare Distribution
Required skills
Team leadership and coaching, Operational KPI monitoring, Staffing management, Safety compliance enforcement, Root cause analysis, Cross-functional collaboration, Data analysis, Problem-solving, Scheduling and prioritization, Microsoft Office proficiency
Preferred skills
Warehouse Management Systems (WMS) experience, Lean/Six Sigma methodologies, ISO standards knowledge, Bilingual English/Spanish
Technologies
Microsoft Office (Word, Excel, Access, PowerPoint), WMS
Responsibilities
Lead, coach, and hold colleagues accountable for performance, attendance, and safety; Coordinate daily shipping activities including staffing, workload distribution, and trailer loading; Monitor operational KPIs such as productivity, throughput, and accuracy; Resolve operational exceptions affecting store or customer service; Partner with Transportation, Inventory Control, and other departments; Investigate issues and implement corrective actions; Support continuous-improvement initiatives; Communicate shift performance and risks to leadership.
Seniority
Mid-level Supervisor