Shipping Lead (Provo)
Core
Lead a team of 18+ associates to manage outbound shipping operations, ensuring on-time departures, package traceability, and resolution of shipping exceptions for a global dental practice operating system.
Role type
Senior IC Shipping Team Lead
Builds
Outbound shipments of finished goods and materials for dental practices
Domain
Logistics / Supply Chain / Healthcare Technology
Required skills
Team leadership, Exception management, Inventory management, WMS/ERP/MES systems knowledge, Manufacturing practices, Shift coordination, Carrier relationship management
Preferred skills
Experience with FedEx/UPS/DHL, Managing carrier cutoff times, Improving scan-based workflows
Technologies
WMS, ERP, MES/MRP, Excel, Google Sheets
Responsibilities
Oversee outbound shipping process and monitor daily must-ship volume, Investigate and resolve shipping exceptions including missing packages and failed scans, Ensure all required scans are completed for package traceability, Maintain communication between shifts and cross-functional teams, Ensure pickup readiness and staging of outgoing shipments, Lead a team of 18+ Shipping associates
Seniority
Senior, hands-on IC