Welcome Coordinator
Core
Front-desk administrative support for senior care clinics, managing patient intake, scheduling, and daily office operations.
Role type
Administrative Coordinator (Healthcare)
Builds
Patient check-in workflows, appointment schedules, and clinic communication channels
Domain
Healthcare / Senior Care
Deliverable
product features
Required skills
Computer proficiency, Phone etiquette, Multi-tasking, Problem-solving, Administrative workflow management
Preferred skills
Customer service experience, College education
Technologies
Google Suite, Microsoft Office, Electronic Medical Records (EMR), Electronic Fax Platform
Responsibilities
Welcoming patients and guests, Conducting visit check-in and assisting with forms, Collecting co-pays, Updating patient information in EMR, Scheduling/rescheduling appointments, Managing phone lines and outbound calls, Managing faxes, Maintaining cleanliness of common areas
Seniority
Individual Contributor, Entry to Mid-level