Welcome Coordinator
Based in United States
Core
Create an inclusive environment and manage front-desk operations for patients at Oak Street Health clinics.
Role type
Front-desk administrative coordinator
Builds
Seamless patient onboarding and clinic operations
Domain
Healthcare / Senior Living
Deliverable
product features
Required skills
Computer skills, Google Suite, Phone etiquette, Multilingual communication (Spanish, Polish, Russian)
Preferred skills
Customer service experience, College education
Technologies
Electronic medical record platform, Electronic fax platform, Google Suite
Responsibilities
Welcoming patients and guests, Conducting visit check-in and assisting with forms, Collecting co-pays, Updating patient information in EMR, Scheduling appointments, Managing phone lines, Managing faxes, Maintaining cleanliness of common areas
Seniority
Individual Contributor