Case Management Coordinator - Field (Winnebago, Boone and Jo Daviess Counties, IL)
Core
A Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education, and coordinating care plan activities.
Role type
Case Management Coordinator
Builds
Care plans and member engagement strategies
Domain
Healthcare / Behavioral Health
Required skills
Critical thinking, judgment, care plan coordination, negotiation, motivational interviewing, coaching, electronic documentation, Microsoft Office
Preferred skills
Case management, discharge planning, Managed Care
Responsibilities
Evaluate member needs and eligibility, identify high-risk factors, coordinate care plan activities, consult with medical directors, escalate quality issues, secure appropriate services, empower members in healthcare decisions, monitor and document care.
Seniority
Mid-level, hands-on IC