Relationship Banker Team Lead - Chattanooga Regions Center
Core
Lead a team of bankers to meet customer financial needs by proactively offering products, services, and guidance while overseeing branch activities in the Branch Manager's absence.
Role type
Senior IC relationship banker with team leadership responsibilities
Builds
Customer relationships and branch revenue
Domain
Retail banking
Deliverable
product features
Required skills
coaching, outbound sales, branch operations oversight, financial product knowledge, customer service, compliance adherence, conflict resolution
Preferred skills
supervisory experience, bachelor's degree
Technologies
digital banking platforms, NMLS registry
Responsibilities
Coach junior bankers on product knowledge and customer needs; conduct outbound calls to expand relationships; oversee branch operations and compliance in the Branch Manager's absence; resolve escalated issues; educate customers on financial wellness and digital solutions; manage branch targets and goals.
Seniority
Senior, hands-on IC with team leadership