Shift Supervisor
Core
Lead store staff and ensure smooth daily operations, including opening/closing procedures, while driving customer service and store execution.
Role type
Shift Supervisor (Retail Operations)
Builds
CVS/pharmacy store operations and customer experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
supervising crews, assigning tasks, directing activities, communicating with management and staff, handling customer complaints, maintaining customer confidentiality, pricing merchandise, stocking shelves, executing displays, resetting departments
Preferred skills
retail supervisor experience
Responsibilities
Supervise store crew activities, assist customers with questions and complaints, handle customer relations issues, maintain customer/patient confidentiality, price and stock merchandise, execute promotional displays, reset departments per guidelines
Seniority
Individual Contributor, operational leadership