Shift Supervisor
Core
Lead store staff and drive execution of daily operations, including opening/closing procedures, while ensuring excellent customer service and merchandise presentation.
Role type
Shift Supervisor (Retail Operations)
Builds
Store operations, customer experience, and visual merchandising
Domain
Retail / Pharmacy
Deliverable
product features
Required skills
Supervision, deductive reasoning, analytical skills, computer skills, advanced communication, inventory management, customer relations handling
Preferred skills
Retail supervisor experience
Technologies
Point of sale systems, inventory management software
Responsibilities
Assign and direct store crew activities, communicate with store management, assist customers with questions and complaints, price and stock merchandise, execute promotional displays, handle customer relations issues, maintain customer confidentiality
Seniority
Individual Contributor, operational leadership